Fandai uses AI to extract contract terms, analyze repair orders, check NHTSA data, and generate coverage recommendations — so adjusters can make faster, more consistent decisions.
Consistent, research-backed recommendations catch precedence issues, cost outliers, and coverage gaps that manual review misses under time pressure.
Fandai pulls recalls, complaints, TSBs, warranty terms, and cost benchmarks in parallel while you review the last claim. Spend your time making decisions, not hunting for data.
Service departments don't want to wait an hour on hold for a coverage decision. Faster adjudication means quicker repairs, fewer escalations, and dealers who actually want to sell your contracts.
From contract upload to final decision — one guided workflow.
Upload a VSC contract PDF and AI extracts all terms, limits, covered components, and exclusions automatically.
Automatically checks recalls, complaint history, and TSBs against NHTSA databases for the claimed vehicle.
Fuzzy component matching against contract terms with labor rate caps, claim limits, and deductible calculations.
Synthesizes all findings into an approve, deny, or conditional recommendation with detailed reasoning.
A guided workflow that keeps adjusters focused and consistent.
Drop in the VSC contract PDF. AI extracts covered components, term limits, deductibles, labor rate caps, and exclusions. Review and confirm.
Upload the repair order or type in the details. VIN auto-decodes, labor and parts populate, and the component is identified.
Fandai checks recalls, complaints, TSBs, coverage, and cost reasonableness — then delivers a recommendation with full supporting evidence.
Legacy platforms will sell you "AI" that's really just rules-based processing — auto-approve claims under a certain dollar amount, or rubber-stamp the simple ones and only adjudicate the complex cases. While that saves time, it hurts loss ratios because claims that shouldn't be approved slip under the radar.
Fandai actually researches every claim. It checks recalls, complaints, TSBs, coverage terms, and cost reasonableness before generating a recommendation — the same diligence a senior adjuster would apply, at a fraction of the time.
Building and maintaining AI capabilities in-house means you're running a software company on the side. Every hour your team spends wrangling prompts, APIs, and model updates is an hour not spent growing your F&I business.
Partnering with Fandai lets you focus on what you do best — selling and servicing contracts — while we stay on top of the rapidly evolving AI landscape, mechanical data sources, and claims-specific tooling.
Claims staff using consumer AI tools exposes you to legal and data privacy risk. Without the correct protections, providers like OpenAI and Google have terms that allow them to train on data you upload. If your team is pasting in customer contracts and vehicle information, you may be unknowingly sharing customer and corporate data with third parties.
Fandai is also purpose-built for claims adjudication. It comes pre-loaded with mechanical knowledge, NHTSA recall and complaint data, TSB lookups, coverage matching logic, and cost benchmarking — none of which a general-purpose chatbot can do out of the box.
Fandai works out of the box with any existing system. Drag and drop contracts, repair orders, and supporting documents directly into the interface — no setup required.
For teams that want deeper automation, we build integrations to spec with your system of record for contracts, dealer management systems, menu systems, payment infrastructure, and more.
Fandai is priced per seat with usage-based components, structured to ensure positive ROI from day one. Pricing is competitive with both legacy claims platforms and generic AI subscriptions — but purpose-built to actually move the needle on loss ratios and adjuster throughput.
Book a demo to get a quote tailored to your team size and volume.
Start adjudicating claims in minutes with AI-powered analysis and recommendations.
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